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REFUND POLICY

  • All cancellations and changes must be in writing and will be calculated as of the date they are received. A cancellation or change fee of up to $150 may apply to process any requests.

  • Trips Inc.™ reserves the right to cancel reservations and apply the cancellation penalties if full payment is not paid by the final payment due date and/or if the traveler’s required paperwork is not complete or received.

  • No refunds will be issued for cancellations, changes, or delays due to weather, government-issued travel restrictions, transport delays or cancellations, Acts of God, strikes, civil disturbance, pandemics, or other reasons outside the control of Trips Inc.™.

  • Change and cancellation penalties will apply if changes or cancellations are required due to actions of the traveler, including but not limited to late cancellations, being refused boarding by airline for any reason, failing to have proper identification required for travel, or inaccurate disclosure of pertinent information related to the support needs of the traveler.

  • If the traveler misses the planned vacation departure due to an unexpected event (medical or otherwise), the traveler will be considered a “no-show” and no refund will be issued.

  • Trips Inc.™ strongly encourages all travelers to purchase separate travel insurance to help prevent or limit financial losses for the traveler due to any unexpected issues that may arise (including COVID) which result in Trips Inc.™ change or cancellation charges.

  • Travel Insurance will be required for all international trips starting in 2023. 

  • Travelers are responsible for any additional, unanticipated charges incurred by Trips Inc.™ on the traveler’s behalf, including but not limited to long-distance phone charges, pay-TV charges, airline or transport charges for special assistance or excess baggage, unscheduled drop-off charges, toiletry, clothing, or medical charges, hotel bedding damage charges or extra lodging or meal charges caused by public transport delays or weather. These charges will be invoiced to the traveler after the fact and must be paid within 20 days

CANCELLATIONS & CHANGES

REFUNDS & CHARGES

Changes or cancellations up to 90 days prior to departure (domestic)

$150 processing fee and any pre-purchased portion of the vacation package

Changes or cancellations 89-61 days prior to departure (domestic)

Full deposit and any pre-purchased portion of the vacation package

Changes and cancellations within 60 days prior to departure and no-shows (domestic)

100% of package price

Changes or cancellations up to 120 days prior to departure (Hawaii, cruises, international)

$150 processing fee and any pre-purchased portion of the vacation package

Changes or cancellations 119-91 days prior to departure (Hawaii, cruises, international)

Full deposit and any pre-purchased portion of the vacation package

Changes and cancellations within 90 days prior to departure and no-shows (Hawaii, cruises, international)

100% of package price

Weather delays or date changes due to pandemic events.

No refund for flight cancellations or delays due to weather or date changes due to pandemic events. In the event of a pandemic, the trip will be rescheduled as soon as possible.

Lack of proper identification

No refund will be issued if the traveler is refused boarding due to lack of proper identification. A REAL ID or current passport is required for all domestic air travel after May 7th, 2025.

Unpaid balances

Trips Inc.™ reserves the right to cancel reservations that are not paid at any time after final payment is due in which case cancellation penalties will apply.

Incomplete paperwork

For reasons of safety, travelers may lose their space on the trip if necessary paper work is not received by due date.  Change/cancellation penalties may apply.

Airport/departure city change

​Changes to airport/departure city after tickets are issued is considered a change in itinerary and penalties will apply.

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